Job Opportunity

Sr. Service Representative - Customer Care

First National Omaha Service Center
1100 E 10th
Wayne, NE; Bloomfield, NE & Yankton SD, Ne 68787

Contact Information
Robert J. Foxhoven

Full/Part Time:


Primary Duties:

1. Research and resolve customer inquiries with regard to their accounts (Credit Card & Banking) in support of ongoing customer retention and satisfaction with our products and services. (Email & Phone)
2. Participate in training and cross-training activities to support personal development
3. Exhibit professional behavior and promote positive working relationships.


1.High School diploma or equivalent
2.Demonstrated customer service skills
3.Excellent oral and written communication skills
4.Ability to exercise independent judgment within established policies and guidelines and provides appropriate customer solutions
5.Ability to work independently in a diverse fast-paced work environment
6.Basic PC skills
Additional Qualifications:
1.Sales experience
2. Knowledge MS Office
3. Bilingual Skills beneficial (Spanish or Japanese)


Approximately every 6 weeks


$10.50 is minimum, may vary based on experience


Health, Dental, Vision, Life, Disability, 401K, PTO equal to 3 weeks in first 12 months.